Service Bureau

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Our Service Bureau supports our collaborative production with other artists by providing a range of professional services from consultation and training to profiling, printing, proofing, scanning, and reprographic photography. That is, we work with you no differently to how we research, develop, resolve, and create our own works of art.

We work with professional artists, photographers, designers, publishers, writers, printers, photo laboratories, and state and federal government institutions including the National Gallery of Victoria, National Gallery of Australia, Art Gallery of New South Wales, Art Gallery of Western Australia, Queensland Art Gallery/Gallery of Modern Art, Tasmanian Museum and Art Gallery, Australian Institute of Aboriginal and Torres Strait Islander Studies, National Museum of Australia, National Library of Australia, Australian War Memorial, Australian Museum, Western Australian Museum, Melbourne Museum, South Australian Museum, Queensland Museum, National Archives of Australia, CSIRO Atlas of Living Australia, Department of Defence, Department of Environment, Water, Heritage and the Arts, Victoria Police Forensic Services Centre, and Australian Universities, Art Schools, TAFE and Independent Tertiary and Secondary Colleges.

Our consulting services (including virtual consultations) cover everything from project mentoring and one-on-one tuition, to the design and implementation of ICC colour managed workflows, custom input and output profiling, quantitative analysis, quality control audits, pre-press and reprographic services, and photographic workflow management.

Our training services include an extensive range of public and private courses, workshops, seminars and lectures.

Our profiling services cover all digital equipment, from ICC and DNG scanner and camera profiles to custom RGB, B&W and CMYK printer profiles with a guaranteed ave. DeltaE2000 < 1.0. Custom variations of each profile are available at no extra charge, for example, balancing Lightness versus Chroma compression, expanded shadow separation, custom white and black points, and other enhancements. For over 25 years we have been making printers print better with our profiles.

Our profile re linearisation service restores an existing RGB, CMYK or B&W printer profile to its original accuracy when there has been a major disruption to its print path, such as replacing a print head, and all at a fraction of the cost of re profiling.

Our fine art reprographic services include reflective and transmissive works of any size using multi-shot 400 mpx Hasselblad H6D-400c MS digital cameras with HC120mm MkII and HC50mm MkII lenses, and Rodenstock HR Digaron-W/SW 40mm, 70mm and 90mm lenses to produce non-interpolated true 16bit files up to 2.4GB (23200 x 17400 pixels). Our diffuse light sources and spectral power specific ICC camera profiles ensure a colorimetric accuracy of DeltaE2000 < 2.0 across our standard test charts.

Our scanning services include the highest quality non-interpolated 16-bit diffuse density film and print scanning to any size up to 23200 x 17400 pixels (1960mm x 1470mm x 300ppi). We also provide when required 32-bit HDR diffuse density scans with an expanded dynamic range resulting in absolutely noiseless shadows with maximum detail irrespective of the film’s original density or dynamic range. Our scans can also be provided as RAW files or 16-bit Photoshop Smart Objects allowing you to re-render the original data to your individual specifications.

Our printing service is not a ‘print on demand’ facility, but a collaborative studio where we work with and beside you during every stage of your file’s preparation and printing to ensure the result equals, if not exceeds your expectations. This includes the meticulous rendering of your work on our custom modified Epson SureColor and Canon Pro large format archival pigment printers and the finest media available, including the entire Canson Infinity Digital Fine Art & Photo range. Our unique profile variants are designed to further resolve specific material and aesthetic criteria thereby ensuring the finest creative fidelity. However if you need a print-on-demand service, we can certainly recommend boutique print providers according to your requirements.

We also offer Sample Prints for Media Evaluation where a supplied test image is printed through our profiled workflow on either an Epson SureColor or Canon Pro printer on the different media under evaluation. This is a cost-effective service supporting the accurate comparison and evaluation of different media without initially incurring the expense of custom profiles for every media under investigation.

With Kayell Australia we also run the Canson Certified Print Lab Program (CCMP)  for Canson Infinity and have designed it to support professional print providers such as Photo Labs, Artists, Museums and Galleries. To be awarded the title ‘Canson Certified Print Lab’ acknowledges that you are capable of rigorously and consistently producing inkjet prints of the highest possible aesthetic and technical quality. The certification program through its demanding adherence to exacting production and quality control standards provides independent acknowledgement of your exemplary craftsmanship and artistic commitment to the fine art of digital print making. We create the certified CCMP printer profiles as well as run the verification and education programs. The CCMP program is by invitation and for more information please see The Canson Certified Print Lab website.

Dr Les Walkling
Andrey Walkling
Enquiries

Last updated 10 January 2021